Terms and Conditions

Terms and conditions

  1. General Use

  • You must use this website for lawful purposes only.

  • You must not engage in any activity that could harm or disrupt the website’s functionality.

  1. Product Information

  • All descriptions, images, and specifications provided are for illustrative purposes only.

  • We reserve the right to update, modify, or discontinue any product information without prior notice.

  • Product availability and configurations are subject to change at our discretion.

  1. Accuracy of Information

  • All information provided on the website—including pricing, product descriptions, specifications, material data, and availability—is given in good faith but may contain errors or omissions.

  • Tag Talka Limited reserves the right to correct any inaccuracies, update information, or withdraw products at any time without prior notice.

  1. Intellectual Property

  • All content, trademarks, and intellectual property displayed on this site are owned or licensed by Tag Talka Limited.

  • You may not copy, reproduce, distribute, or commercially exploit any material without our express written permission.

  1. Data Submission

  • By submitting your contact information, you consent to Tag Talka Limited securely storing and using that information for communication purposes.

  • We will not share your personal data externally without your consent, in compliance with applicable data protection laws.

  1. Limitation of Liability

  • While we strive to ensure the website is error-free and available, we do not guarantee uninterrupted access or error-free operation.

  • Tag Talka Limited disclaims any liability for damages or losses arising from the use or inability to use this site.

  1. Termination

  • We reserve the right to suspend or terminate your access to the site at any time and without prior notice, for any reason.

  1. Changes to Terms

  • We may revise these Terms and Conditions at any time. Continued use of the website after updates constitutes acceptance of the revised terms.

  1. Trading Terms

Tooling Charges
For bespoke enquiries requiring custom tooling, tooling costs must be paid in full in advance before production commences.

Order Payment Terms

  • For standard stocked products, payment is due on order confirmation.

  • For bespoke orders:

    • Tooling costs are payable in advance.

    • A 50% deposit is required prior to manufacture upon approval of prototype or first-off tooling samples.

    • The remaining 50% balance is due before the goods leave the port, on presentation of the bill of lading.

Credit Accounts
We may offer 30-day credit accounts to leading retailers, subject to successful completion of standard financial checks and approval by our commercial insurer. All credit facilities are granted at our sole discretion.

General Conditions
Prices quoted exclude applicable taxes and duties unless otherwise stated.
Ownership of goods remains with Tag Talka Limited until full payment has been received.

  1. Delivery and Shipping

  • Delivery times are estimates and may vary depending on availability, location, and other factors.

  • Risk in goods passes to the buyer upon delivery.

  • Shipping costs from the depot or port of landing in the UK to the final destination are the responsibility of the buyer.

  • Sea and air freight costs are included in the product price when agreed in advance.

  1. Returns and Refunds

  • Returns and refunds for standard stocked products are in accordance with UK statutory law.

  • Products must be returned in their original condition and packaging.

  • Bespoke or custom products, including tooling, are non-refundable.

  1. Warranty

  • We warrant that our products are free from manufacturing defects for a period of 12 months from the date of delivery.

  • This warranty does not cover damage resulting from misuse, neglect, or unauthorized modification.

  1. Privacy Policy

  • We are committed to protecting your privacy. Please review our Privacy Policy for details on how we collect, use, and safeguard your personal information.